PRIVACY POLICY AND PROTECTION OF PERSONAL DATA


Privacy Policy

This Privacy Policy describes how AURUM PREMIUM GROUP, with registered office and management address: Sofia, EIK: 208403966, processes, stores, and protects the personal data of its clients in accordance with the Personal Data Protection Act and the General Data Protection Regulation (GDPR - Regulation (EU) 2016/679).

1. Data Controller

AURUM PREMIUM GROUP is the data controller and is committed to protecting the privacy of its clients. You can contact us via email: [email protected] or phone: +359877445441.

2. What personal data do we collect?

When using our services, we may collect the following personal data:

Name and surname

Phone number

Email address

Property address / location

Data provided through a contact form or when submitting an offer

Preferences and search information

3. Purposes of processing personal data

We use your data for:

Contacting you regarding the purchase, sale, or rental of a property

Submitting an offer through our platform

Preparing offers, contracts, and documents related to mediation

Advertising and marketing purposes (only with consent)

Improving the services we offer

4. Data retention period

Your personal data is stored for a period not longer than necessary for the purposes for which it was collected, unless the law requires otherwise.

5. Disclosure of personal data to third parties

Your data is not disclosed to third parties unless:

It is necessary for the performance of a contract (e.g., to a notary, appraiser, lawyer)

There is a legal obligation

You have given explicit consent

6. Your rights

As a data subject, you have the following rights:

Right of access to your data

Right to rectification

Right to erasure ("right to be forgotten")

Right to restriction of processing

Right to object

Right to lodge a complaint with the Commission for Personal Data Protection (CPDP)

7. Security

We apply technical and organizational measures to protect your data from unauthorized access, loss, destruction, or alteration.

8. Policy changes

This policy may be updated as needed. Updates will be published on our website: aurumpremiumgroup.com

Last updated: 25/07/2025

For policy inquiries: [email protected]

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